Privacy policy

Privacy

At Verve AI Inc., we are committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, and safeguard the personal information you provide when using our application.

Information and how we use it

We may collect personal information including account details such as name, email, and contact details, payment information for secure transactions, usage data including features accessed, pages visited, and actions taken, and device information like IP addresses, browser types, and operating systems.

When you choose to use meeting features, the information processed may include audio, transcripts, notes, participant names, and meeting context that you or other participants provide. Before submitting or capturing another person’s information, you must provide appropriate notice and obtain any consent required by law, workplace policy, or platform rules.

This information is used to provide, maintain, and improve our application and services, process payments, manage subscriptions, communicate with you about your account, offer customer support, respond to inquiries, analyze usage trends, enhance our offerings, send marketing communications with the option to opt-out, and comply with legal obligations and enforce our policies.

Sharing and disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or to fulfill our contractual obligations. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These third parties are obligated to keep your information secure and confidential.

Our service providers may include Google Analytics and Google Tag Manager for site measurement, Meta Pixel and Ahrefs for marketing attribution, PostHog for product analytics, Intercom for customer support, and Paddle for payments. Their processing is governed by their own privacy terms and our agreements with them.

Data Security

We take the security of your information seriously and implement a variety of security measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Cookies

We may use cookies and other tracking technologies to collect information about your browsing behavior and preferences. You can choose to accept or decline cookies through your browser settings, but opting out of cookies may limit your ability to access certain features of our website.

You have the right to access, update, and delete the personal information we hold about you. You may also have the right to restrict or object to certain processing activities and to withdraw your consent to processing at any time. To exercise these rights, please contact us using the information provided below.

By using our application, you consent to the collection, use, and sharing of your personal information as described in this Privacy Policy. If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: team@vervecopilot.com